User Guides

Frequently Asked Questions

Mind mapping is a way to visually outline information. It’s best used for note taking and brainstorming, but can be used for various other things like writing, todo lists, and problem solving.

iOS and OS X are two completely different operating systems with their own corresponding App Stores. It's currently not possible to create a single app that targets both platforms. This is why MindNode for iOS and MindNode Pro for OS X are two separate apps that need to be purchased individually.

As MindNode for iOS is an universal app, you can install it on your iPhone, iPad and iPod touch.

You can also find a feature comparison of the Mac and iOS app here.

To download MindNode again follow these instructions by Apple:

Note: It is not possible to install MindNode for iOS on your Mac or MindNode Pro on your iOS device.

For iCloud related issues please refer to our iCloud Troubleshooting Guide. In case you experience difficulties our guide doesn't solve, please don't hesitate to send us a support email.

Documents in iCloud is a OS X feature that is only available for applications purchased through the Mac App Store. We are sadly unable to provide this feature to customers who purchased MindNode Pro outside the Mac App Store nor are we able to migrate those customers to the Mac App Store version.

To work around this restriction you can use this officially unsupported way to access your iCloud documents in Finder.

We have a Feature Comparison Chart available. Do you still have any pre-sale questions? Please send us a support email and we are as helpful as we can.

Our YouTube channel has some videos showing MindNode in action. You can find introduction videos and workflow tips & tricks there.

MindNode currently doesn't support comments for nodes. However there is no limit to the amount of text that can be entered into a node. You can simply use a subnode as a comment for another node. The advantage is that you can add as many of these "comment subnodes" as you want. To hide the comments simply fold the node.

Email Support

If you want to contact us directly, you can send us an email and we will get back to you as soon as possible. To allow us to better respond to your request, please include what version of MindNode (iOS or Mac) you are using.