MindNode Triad

'Corrupted Document' error message on iOS 13.2 or later

November 25, 2019

With the release of iOS 13.2 we started to receive support requests regarding an error message that says 'Corrupt Document - An unknown error occurred when loading the document'. Sorry, if this happens to you, too!

There are two scenarios where this might happen. Either when opening MindNode 6 for iOS itself or when opening a file. We are currently looking into these issues and try to figure out what's going on.

You can resolve the issue momentarily with a restart of the device.