Support
Do you need help? On this page you can find our User Guides, Tutorial Videos and a list of Frequently Asked Questions. If you want to contact us directly, you can also find our support email address below.
User Guides
Videos
Frequently Asked Questions
What is mind mapping?
Mind mapping is a way to visually outline information. It's best used for note taking and brainstorming, but can be used for various other tasks like writing, todo lists and problem solving. If you are not sure if it's the right tool for you, try our lite version on the Mac App Store.
I'm using iCloud on iOS and it stopped working and I'm unable to access iCloud documents.
We created an iCloud Troubleshooting Guide for iCloud related issues.
I purchased MindNode Pro outside the Mac App Store, how can I access iCloud documents?
Documents in iCloud is a OS X feature that is only available for application purchased through the Mac App Store. We are sadly unable to provide this feature to customers who purchased MindNode Pro outside the Mac App Store or move those customers to the Mac App Store version.
What is the difference between MindNode Lite, MindNode Pro and MindNode touch?
You can find a comparison of the different versions on this Feature Chart.
Email Support
If you want to contact us directly, you can send us an email and we will get back to you as soon as possible. To allow us to better respond to your request, please include what version of MindNode (iOS or Mac) you are using.